FAQ

When will my order ship?

 

Orders are processed within 1-3 business days. Standard delivery generally takes 7-15 business days after dispatch.

 

      How do I track my order?

 

We email tracking information when an order ships. Tracking may take 2-5 business days to update after the carrier receives the package.

 

      What is your return policy?

 

Eligible unused items may be returned within 30 days after delivery. See our Return & Refund Policy for eligibility, return instructions, costs, and refund timing.

 

      What if my item is damaged, incorrect, or missing?

 

Contact us within 48 hours of delivery or the expected delivery date with your order number and photos when relevant. We will investigate and provide an appropriate resolution.

 

      Which payment methods do you accept?

 

Available payment methods are displayed securely at checkout. Do not list a payment method here unless it is enabled and available to customers at checkout.